Refund Policy

Last updated: August 2026

Purchases through Google Play and the Apple App Store

Purchases made through the CalmEd mobile application are processed by the platform through which the purchase was completed.

If you made your purchase through Google Play, any request for a refund must be submitted to Google and will be handled in accordance with Google Play's applicable refund policies and procedures.

If you made your purchase through the Apple App Store, any request for a refund must be submitted to Apple and will be handled in accordance with Apple's applicable refund policies and procedures.

TAGWARE LIMITED does not directly process, approve, or reject refunds for purchases completed through Google Play or the Apple App Store. Refund eligibility and refund decisions are determined by the relevant platform in accordance with its own terms and policies.

How to request a refund

Please use the refund request process provided by the platform through which you completed your purchase:

• Google Play purchases: submit the refund request through Google Play.
• Apple App Store purchases: submit the refund request through Apple.

Need help?

If you need assistance identifying your purchase or have questions regarding access to CalmEd after a purchase, please contact us at apps@tagware.com.cy.

This Refund Policy applies to purchases made through Google Play and the Apple App Store. If CalmEd introduces additional payment methods in the future, this policy may be updated accordingly.